The advanced functionality that InCase offers gives my officers the support they need to carry out even the most complex of investigations…
I would have no hesitation in recommending InCase or INTEC to any organisation looking to implement a case/ investigation management tool.
Bristol were one of the first LA s to take INCASE in 1997 and I have always been pleased with the product and what it has offered the Team in terms of case management and reporting. We have looked at other suppliers and products but INCASE has remained our software of choice. Regular improvements have ensured it has developed and kept up to date with the many changes in Legislation, Government Policies and Procedures . I would have no hesitation in recommending it and did so to our Internal Audit Department when they were looking for a case management system for their Tenancy Fraud work. Incase continues to work for us
I have used InCase for a number of years now and I can safely say it’s easy to understand why InCase is the current market leader in fraud management systems. This system exactly meets our business needs as this is a totally integrated to our current procedures and policies…
Local Authority Counter Fraud Teams are required to protect the public purse through prevention, detection, investigation and prosecution/sanction of benefit fraud.
For several years now InCase has been recognised as the leading case management solution for housing benefit fraud investigations. Throughout this time InCase has been the main case management system for most of our member authorities and is now used by 20 of the London Boroughs. The advanced functionality and management tools have made the INTEC fraud suite a vital resource for our members.
Now as we move into other areas of fraud including Corporate Fraud, Blue Badge Fraud, Housing & Tenancy Fraud, InCase Intelligence is continuing this supporting role. From an investigators point of view InCase gives you up to date information on all your investigations ensuring that key deadlines and reporting criteria are met. The systems have obviously been developed with the users in mind as the various modules are very user friendly with easy to follow screens and menus. This is vital as we all manage high workloads with varying investigations whilst trying to adhere to tight deadlines.
From a managers point of view InCase is an invaluable management tool for tracking my team’s performance and assign future cases. The new features such as time records and the case time line have shown INTEC’s commitment to ensuring that InCase changes and grows with the demands of its customers. The INTEC fraud suite has now become an integral part of my fraud team and I would have no hesitation recommending INTEC and their software to any organisation.