** [NEW] ** InSearch Intelligence is the latest enhancement of the InSearch brand. It combines the proven functionality of the existing system with a corporate data mining solution aimed at meeting the demand for proactive searches.

Intelligence has been designed to work with the new Single Housing Benefit Extract (SHBE) and, as such comes with standard import profile to allow your data to be uploaded quickly and effectively.

The software also has advanced file handling functionality that allows the import of text based files from any source within your organisation. This new ‘profile’ is then stored to allow future data extracts to be imported.

Data mining searches can be carried out across multiple departments to identify potential matches across your whole service. For example, those claiming benefits as a single person whilst declaring a partner on the council tax database, can be matched. Read more.

InForm Professional is designed to minimise the costs of printing and data inputting, whilst creating a more effective working process. Our mobile/desktop solution is the ideal system for handling telephone claims processing. The software comes complete with the DWP standard HCTB1 form or you can have your existing claim form added to the software. InForm can actually work with any form that you may have available, forms such as Change of Address or Change of Circumstances can be used to record any customer’s details.

If you are using InForm as a mobile solution then it easily allows you to capture digital signatures, ensuring that the completed claim form can be processed as quickly as possible. The built in intelligent scripting will reduce error or missing data, again speeding up any customer application. Numerous document types are supported which can allow the completed forms to be sent directly to your central document management systems. Read more.

Our brand new voice broadcasting and data mapping system means that INTEC can provide you with the software and telephone numbers to run effective take up campaigns via the telephone. You record a simple message which is then sent direct to the customer’s house or mobile phone. This message can be used as a reminder facility for changes to benefits or for payment details for direct debits. A built in transfer option means they can be connected directly to your customer service centre. These messages can be distributed one by one or mass distributed in their tens of thousands. Read more.

InCase Benefits has been the market leading solution for HB fraud investigations for the last decade. Its comprehensive case management functionality and reporting tools have led to InCase being used in over 100 local authorities and is currently in use in the majority of fraud teams in London Boroughs. Read more.

InCase Intelligence (including the specific HB Fraud Module), is taking HB fraud management to the next level. With many HB fraud teams being asked to look at other areas of investigation such as corporate fraud, InCase Intelligence gives them the tools they need to record and manage both types of investigations. Read more.

** [NEW] ** InSearch Intelligence is the latest enhancement of the InSearch brand. It combines the proven functionality of the existing system with a corporate data mining solution aimed at meeting the demand for proactive searches.

Intelligence has been designed to work with the new Single Housing Benefit Extract (SHBE) and, as such comes with standard import profile to allow your data to be uploaded quickly and effectively.

The software also has advanced file handling functionality that allows the import of text based files from any source within your organisation. This new ‘profile’ is then stored to allow future data extracts to be imported.

Data mining searches can be carried out across multiple departments to identify potential matches across your whole service. For example, those claiming benefits as a single person whilst declaring a partner on the council tax database, can be matched. Read more.

InControl Risks gives you the functionality to objectively assess every referral sent into your fraud team giving you a recommendation within seconds. This software can be adapted to suit your own scoring matrix, falling into line with all your current procedures. As InControl risks is fully integrated with InSearch & InCase it means the time taken from referral to the investigation starting can be dramatically reduced. Read more.