InForm Benefits Key Features & Benefits
Submitted by intec on Mon, 21/09/2009 - 22:21
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Feature
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Benefit
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- Flexible options and mobility
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- Because InForm is two distinct product types, customers can complete their forms online or local authority staff can visit and assist with the claim in the home.
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- The intelligent entry of data and system rules ensure that the customer enters data correctly and in turn the claim can be processed efficiently.
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- InForm Benefits online stores the time the new claim entry was started, the time of last save and the time it was submitted, providing valuable performance information to the authority.
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- All systems are held off site at secure hosted locations. SSL certification ensures that data is transported in an encrypted format. Add this to the already encrypted data storage and you have two layers of security.
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- The ability to begin completing a form and returning later means that customers feel more able to make a claim effectively with all information entered correctly.
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- A single web link is provided for the customer to access a new claim from the local authority web site.
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- Exports to MS Word®, Adobe® Acrobat™ and XML
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- Completed forms can be output in several formats to allow for easy viewing, transfer of files and storage against other core systems.
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- Compare and complete forms
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- Similar forms such as Change of Circumstance or 6 Month Review can be compared side by side. Data from previous claims can be shown alongside new information to compare if changes are apparent.
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- InForm Benefits mobile shows a field sensitive help text panel that can be updated easily to show any additional information regarding the input.
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- Due to the generic features included, additional forms can be created for any purpose. InForm Benefits mobile already has standard and customised HCTB1, Change of Circumstances and Change of Address forms.
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