LAIOG Support INTEC Fraud Benchmarking System

Submitted by markg on Fri, 19/08/2011 - 12:06

INTEC are pleased to announce that LAIOG are supporting the roll out of INTEC’s fraud benchmarking system IBMS. For a limited period every LAIOG member has been given full access to the IBMS fraud benchmarking solution. This will allow members to benchmark our fraud data on a national basis, in support of our major analysis project.

INTEC supply InCase Fraud Case Management software to around 90 local authorities, all of which have been given access to the fraud benchmarking system through InCase. With the support of LAIOG, INTEC plan to roll this out system on a national basis.

No installation is required as this is a secure web based solution that simply requires user accounts. These have already been created for every LAIOG member authority to access the system. All INTEC need to activate these accounts is the contact details of your designated admin user (name, phone number, e-mail address and job title). To register for your account simply visit the INTEC Public Sector web site. Alternatively you can contact INTEC directly on 0845 224 8514.

Fraud benchmarking
For many years benefit fraud teams have produced numerous reports and statistics for their member authorities, working groups and DWP. There has never been a central repository of information or the tools to break down all the information that is provided.

INTEC has produced a web based system for the collection and analysis of data for fraud. Tools are available to not only analyse the information provided, but to also collect the required detail that is needed to standardise the output.

Data mapping
A major hurdle in any benchmarking group is the standardisation of data types. Currently there are a number of systems available, similar to InCase, which allows the storage of numerous different data types. Each system may refer to a case status of ‘Closed Case Fraud Proven’ with potentially different codes; like ‘Fraud Proven’ or ‘FP’.

What IBMS will do is apply a common set of defined codes and convert the individual system’s values to the standardised set so as to provide truly comparable benchmarked data (this does not affect your existing data in any way, a snapshot is taken and no amendments are applied). This information will then be shown visually through the secure website in the form of grids, graphs and charts. Details can then be exported to allow further comparison through localised spread sheets.

Security
All databases and systems are held at a secure off-site location with managed services ensuring maximum uptime of all data and web access. Details passed to the database are transmitted securely using the latest encryption and data handling techniques ensuring that no information can be intercepted and viewed. Website pages are loaded and information is passed behind a secure certificate, giving further peace of mind in data security. Minimal summary information is passed for the benchmarking and no identifying information is included. Use of this database has been registed with the ICO and details are available on their website.

Matching
The INTEC benchmarking and searching system has two key user functions; to provide analytics and to allow searching across data nationally.

The summary analytics allow breakdown of key data by single/multiple authorities, by department and by varying case details. Analysis of case referrals, closures and on-going investigations can be viewed graphically by different criteria, such as:

Case/Fraud Type
Case Status
Information/Referral Source
Outcome

These breakdowns will give a full range of benchmarking statistics across your own authority and against other authority’s fraud data. Combine this with date filters and you can also compare current rates of investigations with previous years. Common details such as case references, closure dates and values give further enhanced results of fraud investigations.

Integration
Through the use of the InCase fraud system, direct integration is available to the IBMS database. New records are instantly verified against the IBMS data in order to indicate any potential fraud risk.

Direct interfaces will be made available to provide the same functionality to third party systems. Online access is provided to allow data upload and searching of suspected fraudsters’ basic information.

Searching
Through a number of search functions, data can be located either automatically or via manual checks. The online system carries out comprehensive matching of real-time cases to identify where the same person exists on multiple investigations, either within departments at your own authority or across all authorities.

This, combined with the auto-checking of referrals within your own systems, ensures that you have a complete anti-fraud solution identifying any potential matches.

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