After several months of meetings and development INTEC now have our first NHS Trust live with the innovative ‘Freedom to Speak Up’ Smartphone App. Morecambe Bay University Hospital have today began promoting the app to all of their staff, with the aim of making the process of reporting concerns easier and more secure than ever
University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) is embracing technology to make it easier for staff to raise concerns by becoming the first NHS Trust in the country to launch a Freedom to Speak Up App.
The Trust launched its Freedom to Speak Up campaign in July 2015 with the appointment of Heather Bruce, Senior Radiographer, as its first Freedom to Speak Up Guardian - one of only a handful in the NHS at that time. The purpose of this role, which was recommended by the Francis Inquiry, was to help shift the culture of the Trust to one where all staff, volunteers, students and governors feel able to raise any issues or concerns and know that they will be addressed confidentially, swiftly, and in line with good practice.
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Key benefits of the Freedom to Speak Up Smartphone App:
- Staff can report concerns from anywhere at any time
- Reports are secure and will only be seen by the guardian
- Provides another line of communication
- Allows the trust to communicate directly with staff via push notifications and news articles
- Allows the trust to contact users who may not be based within the trust
- Identifies key areas staff members should be reporting on
- Informs staff members of the protection they will receive should they report a concern